This course includes the following three videos:

Staff Retention and Quiet Quitting

We have all heard about “quiet quitting” and the fact that this is an employee-hiring market. How can we be sure that our workplaces support people so that they want to join our teams and stay once hired?

Developing Quality Supportive Housing Services Staff and Budget Tool

Does your agency’s Permanent Supportive Housing (PSH) budget align with best practices? Does your agency have staff–to–PSH tenant ratios that support comprehensive person-centered service delivery? Join us as we discuss the core components of a high-quality PSH Service Budget and how your agency can build a realistic budget to guide future funding requests. During the session, CSH will walk through our SH Service Budget Tool, which you can use to create high-quality service teams.

Course Outcomes

1. Learn the core components of an SH service budget

2. Learn how your agency can use the CSH SH Service Budget Tool to create a budget based on quality standards

3. Tips on how to engage potential funders of SH services

Speaker:

Lindsey Bishop Gilmore from CSH

Leading Change: How to Thrive in the New Normal

Warp-speed innovations are changing how we work, shop, and socialize; millions of people are rethinking their careers; governments are scrambling to meet citizens’ new expectations; cultural shifts have given us new words, new relationships, and new awareness; and of course, we continue to grapple with the results of the global pandemic. These are some of the external complex challenges to respond to, but even more so, the internal complex challenges that community organizations often face are equally challenging. By any objective measure, the amount of significant, often traumatic change in organizations has grown tremendously over the past two decades. As fast, furious, and constant change takes root in our everyday work lives, putting pressure on both organizations and individuals to adapt or perish, we all have the option to either keep our heads down and mouths shut OR we can choose to demonstrate a willingness to take the risks necessary to execute transformational change rapidly while minimizing the size and number of bumps in the road. In this session, we’ll distinguish between managing and leading change, learn how to recognize the characteristics and specific affects that often makes reality difficult to analyze, respond to or plan for, and introduce tactics you can use to navigate change-related challenges and improve your strategic abilities as a leader.

Speaker:

Mitch Lindstrom, Guidehouse